Q1. DO YOU SELL PRODUCTS DIRECTLY TO THE PUBLIC ? A1. OUR SERVICE IS STRICTLY FOR TRADE ONLY. WE DO NOT SUPPLY DIRECTLY TO THE PUBLIC. Q2. ON WHICH DELIVERY MODE DO YOU WORK ? A2. WE WORK ON F.O.B (Mumbai) AND C.I.F ONLY. Q3. IF THE CUSTOMER WANT TO SHIP ON THEIR OWN ? A3. CUSTOMERS MUST PROVIDE FULL DETAILS OF THEIR SHIPPING AGENT FOR FORWARDING. Q4. ON WHICH PAYMENT TERMS DO YOU WORK ? A4. WE ACCEPT TT(ADVANCE) AND L/C PAYMENT ONLY. Q5. WHAT WILL BE THE MINIMUM ORDER QUANTITY ? A5. ATLEAST 50 PCS FOR EACH SKU#. Q6. WHAT WILL BE THE MINIMUM ORDER VALUE ? A6. MINIMUM ORDER VALUE IS $2,000 F.O.B (Mumbai) INDIA. Q7. DO YOU HAVE IN-HOUSE PRODUCTION ? A7. WE DO OUR MAJOR PRODUCTION IN-HOUSE AND THE REST WE DO OUTSOURCING. Q8. HOW MUCH PRODUCTION CAPACITY DO YOU HAVE ? A8. OUR PRODUCTION CAPACITY IS 5 X 40'HC. Q9. WHAT WILL BE THE PRODUCTION LEAD TIME ? A9. PRODUCTION LEAD TIME FOR NEW ORDERS IS 35 DAYS, RE-ORDERS 20 DAYS. Q10. DO YOU HAVE A CATALOGUE OR PRICE LIST ? A10. YES, PLEASE FILL INQUIRY FORM FOR THAT. Q11. DO YOU PROVIDE SAMPLES BEFORE THE ORDER ? A11. YES, SAMPLES ARE ALWAYS FREE ONLY, WE DO REQUIRE A SMALL FLAT-RATE SHIPPING CHARGE AND THAT CHARGE WILL BE CREDITED ON SUBMITTING AN ORDER. Q12. HOW CUSTOMERS CAN CHECK THE STATUS OF THEIR ORDER ? A12. OUR CUSTOMER SERVICE TEAM WILL PROVIDE TRACKING DETAILS SO THAT CUSTOMERS CAN TRACK THE STATUS OF THEIR ORDER BY VISITING OUR WEBSITE.
